Higbie’s Event and ticketing Terms & Conditions & Refund Policy
1. General Policy
By purchasing a ticket through our partnered platform, you agree to the following terms and conditions. All ticket sales are final, and refunds are only granted under specific conditions outlined below.
2. No Refund Policy
All ticket purchases are non-refundable and non-transferable unless otherwise stated.
No refunds will be issued for no-shows, late arrivals, or personal schedule conflicts.
3. Event Cancellations or Rescheduling
If an event is canceled by Higbie’s or the organizer, ticket holders will be notified, and refunds or credit options will be provided through our partnered platform.
If an event is rescheduled, your ticket will remain valid for the new date. If you cannot attend, you may request a refund within 48 hours of the reschedule announcement, subject to approval.
4. Exceptional Circumstances
Refunds may be considered in the following cases:
Technical errors resulting in duplicate ticket purchases (must be reported within 24 hours).
Extreme unforeseen circumstances (e.g., venue closure, government restrictions) that directly impact the event.
5. Table Reservations
Table reservations are subject to availability and require advance booking.
Payments for table reservations are non-refundable, but rescheduling may be possible with at least 72 hours’ notice, subject to approval.
6. Payment Disputes & Chargebacks
Any unauthorized chargebacks or payment disputes will result in a permanent ban from future ticket purchases and may be subject to legal action.
7. Contact & Support
For inquiries regarding ticket purchases, refunds (if applicable), or event changes, please contact us at higbiesaustin@gmail.com.
By completing your purchase through our partnered platform, you acknowledge and accept these terms and conditions.
updated: January 30, 2025